
WELCOME
Welcome to our Question and Answer section for all enquiries related to CAMEC Products. Have a look through the list below to see if they can help with a query you might have, and you just may learn something as well!
This is a place where you can talk directly to the people that supply the parts you use, no middleman, no second hand opinions, straight "from the horse’s mouth". If you would like information on something ask a question. There are sure to be others out there with the same question. If you would just like to leave a comment, you can do that to. We will endeavour to answer questions as fast as we can.
For simple pricing enquiries you can email your nearest CAMEC outlet located in the “Contact us” section of the website.
|
|
||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Lemair XQBM20-c (with pump) Fully-auto washing machine - 09-Oct-2007 We have a washing machine as above on our boat we wish to know if you can supply us with a new part Drainage Motor Part No. XPQ-6. We are currently in Gove N.Y. and cannot order one from any dealer. If you cannot obtain one on our behalf maybe you could tell us where to get one. Payment would have to be made per Internet/Phone or Bank trensfere and the item posted to us Express post bag. Please consider this as urgent. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Hello Richard, as you didn't leave an email address we were unable to contact you regarding this but for an immediate answer to your question you could try Paul Evans Proprietor Data Works Administration PO Box 785 Kings Langley 2147 Ph: 02 9674 2361 Fax: 02 9674 2415 dataworks@tpg.com.au |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Reversing Camera for camper trailer - 08-Oct-2007 Who would I get to install the camera? |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
The home handyman should be able to install a reversing camera, but for professional advise & installation we would recommend you take it to your local Auto Electrician. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Cleaning Caravan Water Tanks - 27-Sep-2007 Could you please send me some information on products used for cleaning Caravan and Camper Trailer water tanks |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Tank Cleen is an effective remedy for water tainting problems in Boats, Caravans and plastic containers. For small tanks use 1 teaspoonful of Tank Cleen for every 5 litres of capacity. Pump out all existing water in the system. Pour powder into a bucket of hot water. Stir well. Pour solution into tank and top up with mains water. Draw solution through the system with the pump and leave to soak (plastic tanks soak overnight) Pump out tanks fully Refill tanks with mains water and repeat pumping out process to rinse. Refill tanks with mains water ready for use. Contents of the 200g container will clean and deodorize freshwater systems up to 182litres. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Reversing camera for a camper trailer - 22-Sep-2007 C ould you please tell me what type of camera that I can fit to a camper trailer. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Have a look at the Waeco reversing Camera system that we stock to see if it may be of interest to you.
|
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
3 way fridge Electroloux - 04-Sep-2007 Hi I was wondering if you could help. We have just bought our first van (which is second hand) so we are all new this, the problem is the catch on the fridge door is broken. The fridge is a Electrolux 3 way, Model RM2310. There is one catch which keeps the door closed. This same catch can be moved so it allows the door to remain slightly open when the fridge is not in use. The catch is broken Do you sell or know where I could buy this catch. The catch itself is bolted on by one bolt from the top. Do you require a picture as I have the broken catch. Regards Peter |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
The travel latch for RM2310 is our part number 003344. Held on by a single screw through the middle, it allows the door to be closed completely or slightly ajar to allow ventilation when not in use. As you are in NSW contact sales@caravanacc.com.au for pricing & postage costs. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Fly screens - 27-Aug-2007 I have been looking for fly screens for my 86 millard caravan cant seem to find any anywhere, any suggestions. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Do the fly screens push on to the frame of the window with a rubber extrusion? If so - measure the inside of each window that requires a fly screen & contact your nearest Camec outlet for a quote. Note the fly screens are available in a square bottom corner, or a round bottom corner. See the camec website for listed sizes under "Camec Windows". |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Dometic RM 4211 automatic igniter - 23-Jul-2007 At first I thought my fridge was not igniting on gas but after removing it I can now see that it ignites first click. Once lit, the automatic igniter keeps flashing and clicking even though the fridge is lit and working properly. Do you know which part I need to change and if it has a part number? |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
From the description of the problem it sounds like the electronic module may be faulty. As we are in Australia you should contact your nearest Dometic dealer/ repairer to confirm the diagnosis and quote you to repair. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Re-Gassing hydraulic struts for rear door of Pathfinder - 07-Aug-2007 Please advise if you or your associates can re- gas a pair of hydraulic struts for a Nissan Pathfinder. Any advice would be appreciated. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Sorry - no. Camec offer no re-gassing service. Try "Gas Struts" in the yellow pages for your nearest re-gassing outlet. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Water Pump and tap - 23-Jul-2007 I have a camper trailer with a 60ltr water tank and a hand pump tap and want to put an electric pump on it. What pump would you recommend and what tap to suit it? |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
The simplest most effective way to install a 12v pump is by using the 005753 Whale in-line pump. Mount this down near the water tank (as it is not self priming) and run off the two wires to a 12v source (a battery charger can be used if only 240v is available, and the pumps only draw a couple of amps) and a switch. Your existing hand pump can be left there as the water will pass through it. This also doubles the effectiveness of your hand pump as you can still use it manually if no power is available. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
3 way not working on gas - 22-Jul-2007 My RM4211 was working on gas until this week but now it refuses to light. It is ok on mains and 12v and the igniter flashes and clicks as it should. I have checked the gas supply and that is ok. What is the most likely problem? From reading your other enquiries I think there could be two possibilities. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
As there is no "popping" sound (that's the gas trying to ignite), or flame at all it sounds like the gas is not getting through to the Igniter. There may be gas in the line, but a blockage (such as dust, dirt, or spiders!) is stopping it from lighting. Suggest you take it to your nearest Caravan Fridge Service Centre for a detailed test and quote. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Water Filter - 11-Jun-2007 Do you sell water filters for our van. It has been recommended before we set out on the big trip... If so what, brand and price. I couldn't see any on the catalogue. Thanks |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Below are two Filters available. Contact CAMEC QLD on 07-3710-9000 for more information and sales enquiries. PLASTIC BARBED IN-LINE FILTER 3525-120 Black
and AQUASOURCE WATER FILTER FINE STRAINER - 80670748 An inline water filter to be fitted in the cold water pipe - will connect to most pipework systems including Whale semi-rigid systems and most flexible pipework. Very efficient as it filters the water you drink rather than all water, When fitted as recommended, the filter will remove foreign bodies and dirt particles, as well as unpleasant smells. Disposable. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Fitting a Fiamma water tank - 13-Apr-2007 what do we need and what pipes and how many and is it easy to fit |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
The Fiamma 70l fresh water tank can be installed either vertically or horizontally. It comes complete with all necessary fittings for installation. Water inlet pipe size is approx 38mm and outlet is 13mm. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Caravan Waterproofing - 28-Feb-2007 I believe you're the supplier of Roof Proof and I was just wondering if it is easily applied onto the roof of a caravan. Is it for use on the seals or all over the roof and what colours does it come in? We have previously had someone apply it to our van approx 5 years ago and want to re do it again. Can it go over existing waterproofing. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Roof-Proof is a high fibre alkyd floor coating. It boasts excellent adhesion, acoustical, insulating and protective qualities. Roof-Proof may be brushed, rolled, or sprayed on. 1. Remove all loose coating or caulking from your roof with a scraper. 2. Remove all grease and other foreign matter to make sure your roof is clean. 3. Make sure your roof is dry before applying. 4. Cover the complete roof or only the seams. Give special attention to all screw heads, vents and seams. 5. Allow 2 to 4 hours for drying. 6. Wash up in mineral turps. Roof-Proof is white and 1 Litre covers approx. 1.19 - 2.19 m2 |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Boat winches, 2500kg capacity - 25-Mar-2007 Pricing, availability. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
The F18280 Jarrett braked winch has a rated capacity of 500kg. It is suitable for pulling, lowering, and lifting. It suits a 7.5mm x 6mm cable which has a rating of 2800kg breaking strain. For a larger capacity winch you may have to go to electric (12v). Contact Camec WA on 08-9351-0000 to see what is available in electric. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Sliding window leaking, Viscount Ultra Light - 22-Mar-2007 This is the front one. Could it need replacing of the seal of the sliding part of the unit? And where is it available? |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
In NSW contact G&L Caravan repairs on 9632-1687. They will be able to advise if the seal is available as a spare part if it is the sliding section that has the leak, or if it is the fixed section the glazing wedge that holds the glass in should be available as a spare from your nearest Camec store. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Electrolux Caravan Fridge Seal - 14-Mar-2007 Hi. Can you tell me price or where I can get a fridge seal for our Electrolux fridge, product number on it says 9264513 and the serial, not sure if a digit is missing, is 3441019 thanks, Paula |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
Main door seals are not available as a spare part, only the complete door. You could try "All Seals" Refrigeration Door Seals in Sydney on 02-9634-7634. They may be able to help with an after market seal. Alternately contact one of the Camec Retail stores for a costing on a new door. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Plas-T-Cote - 06-Feb-2007 Having a look at your comments on recoating roof - I have just bought a little 11ft 1970 caravan and as I imagine often happens the inside shows some water damage and the outside roof and edges is covered with silicon sealant of various ages. I was thinking of trying the plas-t-cote paint - what preparation needs to be done? I presume all the silicone sealant needs to be removed - can you paint over the corner edging as I imagine this is one of the leaking points and is is useful to use a sealant tape such as made by the plas-T-coat people over the joints before painting the joints and corners with plas-t-cote. How does the plas-t-coat hold up to the movement of the joints of the van with travel? I live in country Victoria - can I buy plas-t-cote from you and what is the approximate cost please Thanks for your help - Suzanne. |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
The Plas-T-Cote proofing is designed for all metal roofs and hard roof surfaces. With a scraper remove all loose coating or caulking from you roof. The roof must be clean of all loose material. Remove all grease and other foreign matter with mineral spirits or other similar solvent. New galvanized or aluminium roofs should be etched for maximum adhesion. Be sure your roof is dry before applying Plas-T-Cote. Plas-T-Cote can be applied with either a soft brush or roller. You must apply an even coat no more than 1/8" (3.2mm) thick. Plast-T-Cote Alkyd Fibered covers up to 1.2 square metres per litre of roof area. Cover the roof surface evenly giving special attention to screw heads, seams, vents and stacks. Plas-T-Cote will surface dry in 2 to 4 hours depending on weather conditions. By following these procedures and using the proper amount of Plas-T-Cote you will get maximum weather protection plus sound proofing, insulative heat reflection and years of protection for your investment. For pricing contact one of the Camec branches as listed on the website. |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Jockey wheels - 23-Feb-2007 I am looking for information regarding jockey wheels for a 2.5 tonne boat and trailer combo. The present arrangement for the jockey wheel is the standard wind up version which swings up on the bracket. Unfortunately due to the weight involved the fix point for the jockey is under a lot of stress and as such begins to fatigue. I am looking for an alternative arrangement that will overcome this problem, please let me know if there is any options for me that you are aware of. kind regards, Paul Costello |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
AL-KO produces a couple of heavy duty Auto Retract Jockey Wheels for heavier applications. Winding the handle automatically retracts the wheel and fork to a travelling position. They are available in a 500kg Max Static load and an 800kg Max static load. See http://www.alko.com.au/vehicle/jockey_wheels/auto_retract.html |
|||||||||||||||||||||||||||||||||||||||||||||
|
Q: |
Prices - 04-Mar-2007 Hi, Can you please give me prices for the following products: 0011-020, 0011-080, 0025-102 Regards, Kevin |
|||||||||||||||||||||||||||||||||||||||||||||
|
A: |
In QLD contact CAMEC at Archerfield as listed under the contact section of the website for up to date prices and delivery costs to your door. |
|||||||||||||||||||||||||||||||||||||||||||||