Dear valued customer,

We would like to bring to your attention a crucial notice regarding the recall of Pioneer PEX Caravan due to a manufacturing defect in the suspension. Immediate attention is required to ensure your safety and the safety of others.

To ensure the necessary repairs are carried out promptly and free of charge, we kindly request that you fill in the form below. Alternatively you can download our Customer Information Form and email/post it back to us. Our team will then be in contact with you to guide you through the rectification process.

If you have recently sold your caravan, we kindly ask you to email the details of the new owner to info@fleetwood.com.au with the subject line “Pioneer PEX 112023”.

We sincerely apologise for any inconvenience caused and greatly appreciate your cooperation in this matter. The safety of our customers is of utmost importance to us.

For further information and updates, please refer to the below recall notice. Should you have any questions or concerns, please do not hesitate to contact us at the provided email address.

Thank you for your attention and immediate action.

 

VIEW RECALL NOTICE

 

ONLINE CUSTOMER INFORMATION FORM