TECHNICAL SUPPORT

Even the very best products can have a technical bug or other problem pop up. If you are having a technical problem that isn’t covered here, call our service hotline on 1300 422 632 or submit an  online support form.

Release Date: 03-04-2019
CUSTOMER SERVICE ANNOUNCEMENT
RV MEDIA 32” SMART TV FIRMWARE UPDATE

Following a recent software update by Netflix, the Netflix app no longer works with the firware version installed on current 32” CAMEC Smart TVs. Upgraded firmware has been made available to fix the issue. It can be downloaded here

A step by step guide to performing the update can be downloaded here